Terms & Conditions

1. Introduction

Welcome to Intercom Furniture! These Terms & Conditions govern your use of our website https://intercomfurniture.com/ and the purchase of products from our store. By accessing or using our services, you agree to be bound by these terms.

2. Business Information

• Business Name: Intercom Furniture
• Location: Libra House, Mombasa Road, Nairobi
• Website: https://intercomfurniture.com/
• Email: sales@intercomfurniture.com
• Contact Number: +254 794 125054

3. Ordering & Payments

• All orders placed on our website are subject to product availability and price confirmation.
• We accept various payment methods, including mobile money, bank transfers, and online payment gateways.
• Orders will be processed once full payment has been received.

4. Shipping & Delivery

• We offer nationwide delivery within Kenya.
• Delivery times vary based on location, typically ranging from 1-5 business days.
• Shipping fees apply unless stated otherwise in a promotional offer.

5. Returns & Refunds

• If you receive a damaged or incorrect product, please contact us within 48 hours for a replacement.
• Returns are accepted within 15 days if the product is unused and in its original condition.
• Refunds will be processed within 7-10 business days after the return is approved.

6. Warranty & Product Quality

• Our office furniture is backed by a quality guarantee.
• Warranty terms vary per product and will be provided at the time of purchase.

7. Privacy Policy

• Your personal information is securely stored and will not be shared with third parties without consent.
• We may use your details to send promotional offers and updates. You can opt-out anytime.

8. Contact Us

For any inquiries, please contact us via:
📧 Email: sales@intercomfurniture.com
📞 Phone: +254 794 125054
📍 Address: Libra House, Mombasa Road, Nairobi